Terms and Conditions

Effective Date: August 18, 2026
Company Name: Hem Apparel LLC
📧 Email: hello@hemapparel.shop
📍 Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
📞 Phone: +1 (307) 751-6928
🌐 Website: https://hemapparel.shop

Welcome to Hem Apparel LLC (“Hem Apparel,” “we,” “our,” or “us”).

These Terms and Conditions govern your access to and use of our website, online store, products, and related services.

By visiting our website, browsing our baby clothing collections, creating an account where available, or placing an order, you agree to these Terms and any policies referenced on our website.

If you do not agree with these Terms, please do not use our website or services.

1. Use of Our Website

Our website is intended primarily for parents, guardians, caregivers, gift shoppers, and other adult customers shopping for baby and toddler clothing.

You agree to use the website only for lawful purposes.

You may not:

• Use the website for fraudulent or unlawful activities
• Attempt unauthorized access to accounts, systems, or restricted areas
• Interfere with website functionality or security
• Upload or distribute viruses, malware, or harmful code
• Submit deliberately false or misleading information
• Collect information from other users unlawfully
• Infringe the intellectual property or privacy rights of others

We may restrict access where reasonably necessary because of fraud, security concerns, misuse, or material violations of these Terms.

2. Product Information

Hem Apparel offers baby and toddler clothing and related accessories where available.

We make reasonable efforts to provide clear information regarding:

• Product descriptions
• Images
• Available colors
• Sizes
• Pricing
• Product availability
• Care information where provided

Please review available product descriptions and sizing information carefully before placing an order.

Colors and appearance may vary slightly because of photography, lighting, device displays, or normal product variation.

Product availability, styles, colors, and other details may change over time.

3. Sizing and Fit

Baby and toddler sizing may vary between products and styles.

Where sizing information or a size guide is provided, customers should review it before purchasing.

Age-based size labels are intended as general guidance and may not guarantee a particular fit for every child.

If you have questions about available sizing information, please contact us before ordering.

4. Orders and Payment

When placing an order, you agree to provide accurate and complete:

• Name
• Contact information
• Billing information
• Shipping information
• Payment information

By submitting a payment method, you represent that you are authorized to use it for the transaction.

Orders may be subject to:

• Payment authorization
• Inventory confirmation
• Address verification
• Fraud screening
• Other reasonable processing requirements

We may decline or cancel an order where reasonably necessary, including because of suspected fraud, unauthorized payment activity, inventory problems, obvious pricing errors, or incorrect information.

If we cancel an order after collecting payment, the applicable amount will be refunded.

5. Pricing and Promotions

Unless otherwise stated, prices displayed on our website are in U.S. dollars.

Product prices, availability, promotions, and discounts may change from time to time.

Promotional offers may have additional conditions such as:

• Expiration dates
• Eligible products
• Minimum purchase amounts
• Usage limits
• Other stated restrictions

We reserve the right to correct obvious pricing or promotional errors.

6. Shipping and Delivery

Available shipping methods, charges, and estimated delivery information may be displayed during checkout or elsewhere on our website.

Customers are responsible for providing a complete and accurate shipping address.

Once an order enters fulfillment or has been shipped, we may not be able to change the delivery address.

Delivery may be affected by carrier operations, weather, holidays, destination, address problems, or other circumstances outside our reasonable control.

For U.S. online sales, sellers generally must have a reasonable basis for advertised shipping times and provide appropriate delay or refund options if they cannot ship as promised.

Please review our Shipping Policy for additional information where available.

7. Returns and Refunds

Eligible returns and refunds are governed by our current Refund & Returns Policy.

Return eligibility may depend on factors such as:

• The date of delivery
• Whether an item has been worn or washed
• Product condition
• Original tags and packaging
• Product-specific return restrictions
• Whether an item was identified as Final Sale

Because some baby products may have hygiene-related considerations, certain products may have additional return restrictions where clearly disclosed.

Please do not automatically send merchandise to our listed business address.

Contact hello@hemapparel.shop first for authorized return instructions.

8. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or materially different from what you ordered, please contact us promptly.

When contacting us, provide:

• Your order number
• A description of the issue
• Clear photographs of the affected item where helpful
• Photographs of the packaging where relevant

Please retain the merchandise and packaging while we review the issue.

Available resolutions may include a replacement, refund, return authorization, or another appropriate solution depending on the circumstances.

9. Product Use and Care

Customers should follow any care instructions, warnings, sizing information, or product-specific guidance supplied with merchandise or displayed on the applicable product page.

Parents and caregivers remain responsible for selecting clothing and accessories appropriate for a child’s age, size, development, and circumstances.

Products should be discontinued from use if they become damaged in a way that could make continued use inappropriate.

10. Customer Accounts

If customer account functionality is available, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate account information and update it when necessary.

If you believe your account has been accessed without authorization, please contact us promptly.

We may restrict an account where reasonably necessary because of suspected fraud, misuse, or security concerns.

11. Children’s Use of the Website

Although Hem Apparel sells products intended for babies and toddlers, the online store itself is intended for adult shoppers, not for children to independently create accounts, place orders, or submit personal information.

COPPA imposes specific requirements on websites directed to children under 13 and on certain other websites that knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through our website inappropriately, please contact us at hello@hemapparel.shop.

12. Intellectual Property

Unless otherwise indicated, original materials owned by or licensed to Hem Apparel LLC—including branding, logos, original written content, graphics, website design elements, and other proprietary materials—are protected by applicable intellectual property laws.

Third-party trademarks, product images, names, or other materials remain the property of their respective owners where applicable.

You may not reproduce, distribute, modify, commercially exploit, or falsely claim ownership of protected Hem Apparel materials without appropriate authorization.

13. Third-Party Services and Links

Our website may use or link to independent third-party services, including:

• Payment processors
• Shipping carriers
• Ecommerce technology providers
• Analytics services
• Social media platforms
• Other external websites or tools

Independent third parties may maintain their own terms, privacy policies, and business practices.

Hem Apparel LLC does not control every independent third-party website or service linked from or integrated with our website.

14. Privacy

Our collection and handling of personal information are governed by our Privacy Policy.

We encourage customers to review the Privacy Policy to understand how information may be collected, used, shared, and retained.

15. Prohibited Conduct

You may not use our website to:

• Commit fraud or other unlawful activity
• Impersonate another person
• Submit knowingly false information
• Infringe copyright, trademark, privacy, or other rights
• Upload malicious software
• Attempt to bypass website security
• Send spam or phishing communications
• Materially disrupt website operation
• Engage in unauthorized collection of personal information

We may take reasonable action in response to prohibited conduct.

16. Website Availability

We do not guarantee that every feature of our website will always be continuously available or completely free from technical errors.

We may perform maintenance, security updates, modifications, or other changes when reasonably necessary.

The website and general informational content are provided on an “as available” basis to the extent permitted by applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Hem Apparel LLC will not be responsible for indirect, incidental, special, or consequential losses arising solely from your use of or inability to access our website where such limitations are legally permitted.

Nothing in these Terms is intended to exclude or limit consumer protections, statutory rights, remedies, warranties, or liabilities that applicable law does not permit the parties to waive.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses resulting from your unlawful misuse of our website, material violation of these Terms, or infringement of another party’s rights.

19. Governing Law

These Terms are intended to be governed by the applicable laws of the State of Wyoming, United States, without overriding rights or consumer protections that applicable law does not permit the parties to waive.

Wyoming law includes protections addressing certain unfair or deceptive trade practices.

20. Changes to These Terms

We may update these Terms periodically to reflect changes to our website, products, services, technologies, business practices, or applicable requirements.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

22. Contact Us

For questions about these Terms & Conditions, your order, or our website, please contact:

Hem Apparel LLC
📍 30 N Gould St Ste R
Sheridan, WY 82801
USA

📧 hello@hemapparel.shop
📞 +1 (307) 751-6928
🌐 https://hemapparel.shop